Business professional with over 10 years of experience in driving strategies for tech companies and customer success across health-tech and ed-tech in the US and APAC.
You're welcome to send me a text to schedule a time to chat!
I am available on WhatsApp and iMessage.
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Expert in leveraging product training, content creation, and CRM integration to significantly boost customer engagement, user confidence, and retention. Passionate about expanding innovative educational products and services globally, with a proven track record of increasing leads by 60% through strategic marketing and training efforts.
Independent Educational Consultant - Edtech - Remote
- Advise Edtech firms (US & APAC) on sales and marketing strategies, enhancing customer retention and product success in new markets. - Conduct product trainings, develop learning manuals, ensuring user proficiency and satisfaction. - Support sales teams with deck creation, improving process efficiency and CRM integration.
K-12 Consultant - Osmo Education - Remote
- Managed entire sales cycle for two product lines, boosting leads by 73% and closing rate by 85% monthly. - Provide post-sales support and training for school staff, both virtually and in-person. - Lead international projects alongside US Government, ensuring delivery and training support to schools, science museums, and aid organizations in Oman, Mexico, and Colombia.
Federal Manager - SYSTRAN Language Intelligence - Remote
- Coordinated product campaigns with marketing, enhancing user engagement with federal clients and the international Intelligence community. - Strengthened client relationships, leading to successful contract renewals and project expansions.
Global Sales Enablement Consultant - B-Line Medical - Washington DC
- Managed procurement responses across healthcare space in APAC/EMEA/LATAM, closing significant contracts efficiently.
- Supported and coordinated product trainings for channel partners to optimize their sales strategy and client services.
- Assisted Field Consultants in EMEA and China with pipeline management, boosting contract closure rates.
Intern & Global Business Dev Associate - Consumer Electronics Association - Arlington, VA, US
Intern & Digital Marketing Assistant - Alchimie Forever - Geneva, Switzerland
Examples of the type of projects I am often involved in:
Expert at communication, sale cycle management and sales skills with the goal of providing ongoing tools and resources to help teams hit their sales targets and increase customer retention.
Proven ability to conduct both virtual and in-person trainings for educators at all levels. Creating training guides and literature to aid in user education.
Knowledge of the entire sales cycle from prospecting to post-sales account management, including marketing methods to target specific institutions, EDU funding deadlines, policy changes, and leveraging competitor information.
I am a fast learner, so this list will change depending on company needs!
Consultative Selling B2B
Sales Strategy
User Education
Channel Sales
Customer Success Management
Cross Cultural Communication
Inside Sales Operations
RFP/Procurement
Tradeshow/Convention Planning
Email Marketing
Product Photography
Literature Creation
Google Suite
Canva
Adobe Lightroom
YesWare
Prezi
Salesforce
Hubspot
Articulate 360
Affinity Publisher & Designer
Airtable
Zapier
Kittl
PhotoPea
Slack
Figma
- FT/PT or Contract
- Open to adjust timezone availability based on company needs.
I am legally permitted to work in the US without sponsorship or visas. I also work in APAC (based in HCMC, Vietnam) on behalf of US-based companies with Asian offices.
Yes - I am open to company related travels as needed.
If I am freelancing as a 1099 contractor, then I only handle 2-3 small to medium sized projects at a time, or 1-2 for more complex projects. I am flexible with my time management without having to sacrifice quality work.
For permanent full time or contracted opportunities - I am all yours per our contract terms.
School: George Washington University, BA in Industrial Psychology (Organizational Sciences)
Washington, DC, USA
"Live as if you were to die tomorrow. Learn as if you were to live forever."
- Mahatma Gandhi
"Live as if you were to die tomorrow. Learn as if you were to live forever."
- Mahatma Gandhi
Upon graduating from University I never thought about what I really wanted to do for a living. While struggling to find my professional community I just needed someone that believed in me. Over the years, I've had the privilege to work for tech companies in Defense, Healthcare, and Education in sales, marketing, & client support.
Several years ago I fell into the world of education and never looked back. I thoroughly enjoy being in the learning space helping both children and adult learners improve their skills in English learning, communication skills, and help tech companies & organizations around the world integrate smarter technologies into their daily operations.
Hobbies: Photography, Volunteering, Cooking
I'd love to discuss how I can help you support your goals at your company!
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