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Maggie Nguyen

Business professional with over 10 years of experience in driving strategies for tech companies and customer success across health-tech and ed-tech in the US and APAC.

Contact Me

You're welcome to send me a text to schedule a time to chat!
I am available on WhatsApp and iMessage.

Work experience

Expert in leveraging product training, content creation, and CRM integration to significantly boost customer engagement, user confidence, and retention. Passionate about expanding innovative educational products and services globally, with a proven track record of increasing leads by 60% through strategic marketing and training efforts.

01

Decemeber 2017 - Present 

Independent Educational Consultant - Edtech - Remote

- Advise Edtech firms (US & APAC) on sales and marketing strategies, enhancing customer retention and product success in new markets. - Conduct product trainings, develop learning manuals, ensuring user proficiency and satisfaction. - Support sales teams with deck creation, improving process efficiency and CRM integration.

02

April 2019 - July 2025

K-12 Consultant - Osmo Education - Remote

- Managed entire sales cycle for two product lines, boosting leads by 73% and closing rate by 85% monthly. - Provide post-sales support and training for school staff, both virtually and in-person. - Lead international projects alongside US Government, ensuring delivery and training support to schools, science museums, and aid organizations in Oman, Mexico, and Colombia.

03

May 2018 - April 2019

Federal Manager - SYSTRAN Language Intelligence - Remote

- Coordinated product campaigns with marketing, enhancing user engagement with federal clients and the international Intelligence community. - Strengthened client relationships, leading to successful contract renewals and project expansions.

04

June 2015 - October 2017

Global Sales Enablement Consultant - B-Line Medical - Washington DC

- Managed procurement responses across healthcare space in APAC/EMEA/LATAM, closing significant contracts efficiently. - Supported and coordinated product trainings for channel partners to optimize their sales strategy and client services.  - Assisted Field Consultants in EMEA and China with pipeline management, boosting contract closure rates.

05

May 2014 - May 2015

Intern & Global Business Dev Associate - Consumer Electronics Association - Arlington, VA, US

06

August 2011 - March 2014

Intern & Digital Marketing Assistant - Alchimie Forever - Geneva, Switzerland

Featured Projects/Services

Examples of the type of projects I am often involved in:

Product Catalog and Product Intro

Creating an easy to read and engaging product/service catalog is essential to retaining someone's interest post-meeting or for virtual selling/promotion of new services and product.

Core Skills

Sales Enablement

Expert at communication, sale cycle management and sales skills with the goal of providing ongoing tools and resources to help teams hit their sales targets and increase customer retention.

Product Training/ User Education

Proven ability to conduct both virtual and in-person trainings for  educators at all levels. Creating training guides and literature to aid in user education.

Strategy 

Knowledge of the entire sales cycle from prospecting to post-sales account management, including marketing methods to target specific institutions, EDU funding deadlines, policy changes, and leveraging competitor information.

Skills

I am a fast learner, so this list will change depending on company needs!

Consultative Selling B2B (Expert) Sales Strategy (Expert)
Product Education (Expert)
Customer Success Management (Expert)
Building Customer Report (Expert)
Google Suite (Expert)
Canva (Expert)
Adobe Lightroom (Expert)
Marketing material creation (Expert)
iOS (Expert)
Product Photography(Experienced) Content Creation (Experienced)
YesWare (Experienced)
Public Speaking (Experienced) Event Organization (Experienced)
E-mail marketing (Experienced)
Trade show/Convention planning (Experienced)
RFP Management (Experienced)
Prezi (Experienced)
Salesforce (Skillful) Hubspot (Skillful) Articulate 360 (Skillful) Affinity Publisher & Designer (Skillful)

HTML (Beginner) CSS (Beginner)

FAQ

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What kind of schedule am I looking for?

- Contract and part time opportunities works well for me!
- Open to full time remote opportunities.
- Open to adjust timezone availability based on company needs.

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Where am I based?

I am legally permitted to work in the US without sponsorship or visas. I also work in APAC (based in HCMC, Vietnam) on behalf of US-based companies with Asian offices.

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Open to travel?

Yes - I am open to company related travels as needed.

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How do you handle your work load?

If I am freelancing as a 1099 contractor, then I only handle 2-3 small to medium sized projects at a time, or 1-2 for larger & more complex projects. I am flexible with my time management without having to sacrifice quality work.

For full time or contracted opportunities - I am all yours! 

A little more about me

School: George Washington University, BA in Industrial Psychology (Organizational Sciences)
Washington, DC, USA

"Live as if you were to die tomorrow. Learn as if you were to live forever."

- Mahatma Gandhi

"Live as if you were to die tomorrow. Learn as if you were to live forever."

- Mahatma Gandhi

Upon graduating from University I never thought about what I really wanted to do for a living. While struggling to find my professional community I just needed someone that believed in me. Over the years, I've had the privilege to work for tech companies in Defense, Healthcare, and Education in sales, marketing, & client support. Several years ago I fell into the world of K-12 education and never looked back. I enjoy meeting teachers and students and helping them reach their learning goals. I'm the biggest cheerleader for teachers and students at all stages and I am dedicated to helping companies that contribute positively to their wellness and learning journey. 

Hobbies: Photography, Volunteering, Cooking

I'd love to discuss how I can help you support your goals at your company!